Technology is making it much easier for organizations to perform their tasks more efficiently. For instance, data analytics enables sales teams to narrow down their message to resonate with their target audience, thus increasing revenues. It is why you see a proliferation of apps and software solutions to automate workflows, monitor inventories and enhance customer experience.
Another trend that is helping organizations maximize their output while cutting down costs is outsourcing. Nowadays, you can endorse your quality testing services to a specialist. The primary benefit of doing this is to cut costs and save time.
According to data, companies were spending 26% of their IT budgets on QA services and testing.
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The stiff competition forced independent service providers to offer quality assurance services at very affordable prices. Under this new environment, it makes no sense anymore to hire your own testers.
Here are a few benefits of outsourcing your QA services:
- Focus on core services: You can lighten the workload of your IT team members by delegating the quality testing to a specialist. Instead, the IT team can focus more on addressing digital problems that affect your organization. They can train their attention more on software development or app solutions rather than waste time on quality testing.
- Saves you time: By outsourcing QA services, you avoid the expected learning curve as the team members train on the best practices involving quality assurance testing. Of course, workers will always benefit from additional knowledge. However, you still weigh the costs with the benefits. If it is more affordable to outsource the testing process, why insist on doing it on your own?
- Saves money: When you appoint IT personnel to do the testing, you will find that your costs will quickly rack up. For instance, if you are working on a deadline, they will likely log in overtime. Depending on where you are located, they might be entitled to night shift differential, apart from the overtime pay. Also, you pay your employees even if they are not doing any testing. Then you have to factor in health insurance, bonuses, or incentives, and you see the benefits of outsourcing your QA needs.
- Meet your deadlines: For rush deliveries, it is logical to bring in outside help. When you are under pressure to meet a deadline, the tendency is to skip some steps in the process. And that is a recipe for disaster. Also, if you are doing multiple things all at once to finish the product within the delivery date, you will likely commit a lot of mistakes. It would be best if you had an independent assessment that will look at the product from several angles.
Finally, independent QA testers do not have an emotional investment in the project. They will give you an honest assessment as a result of their review.
At its core, quality testing is putting a value on the brand. With information traveling at lightning speeds, you do not want to be on the wrong end of a viral video.
Releasing a product prematurely, which means it did not undergo quality testing, and you will see your customers airing their complaints on social media. Unfortunately, nobody seems to call customer service anymore. Instead, they go straight to Facebook to rant against the erring company.