Are you a manager or a business owner who wants to improve interpersonal management skills to limit employee turnover and increase productivity? There are many reasons why an employee resigns or has dismal performance at work. One of the causes is having a bad manager. Therefore, executives need to enhance their Interpersonal Skills to improve their relationships with their subordinates.
Excellent people management skills are critical for the business and the management’s success. According to a study, managers with excellent soft interpersonal management skills experienced an over 7% decline in staff turnover and a significant increase in profits per employee. As a manager, you need to improve your management abilities to cope with the continuously evolving business landscape.
Soft Interpersonal Management Skills Managers Should Improve to Achieve More Business Success
As a manager, your responsibilities go beyond the management of subordinates. Strive to become their friend, counselor, and leader. A combination of excellent hard skills and people management skills increases your chances to excel.
Here are several interpersonal skills to improve as a manager or executive:
Table of Contents
1. Leadership skills
As the manager, you are responsible for leading your team in achieving your productivity goals. Your subordinates consist of individuals with different personalities and cultural backgrounds. Learn how to deal with each staff member to inspire him/her to perform at his/her best. To determine the best approach, analyze first the personality of a team member before talking to him/her.
2. Motivational skills
Conduct an assessment of the performance of your subordinates regularly. As a manager, you need to find ways to motivate all members of your team, especially those with below-par performance. Go the extra mile to determine the reasons behind their low productivity and develop solutions to resolve them. In return, you will earn their respect and boost their performance.
3. Communication skills
Excellent verbal and written communication are essential to manage expectations and ensure each subordinate knows what you expect from him/her. This skill also allows you to communicate your proposals and ideas to top management. You can also become a good voice of both the company and employees if you are an excellent communicator.
4. Problem-solving skills
You should have the ability to solve any issues in your team creatively and quickly. To do this, you must develop a forward-thinking mind to anticipate potential problems and resolve them before they emerge. Besides, this is one of the main reasons why they hired you.
Change is a continuous process. The advent of new technologies results in business landscape evolution at a rapid rate. As a manager, you must quickly adapt to maintain your company’s competitiveness.
6. Delegating skills
Assigning tasks to the right employees is essential to ensure on-time completion. As a manager, you should also look for employees with leadership potential for possible promotion.
7. Conflict management skills
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Misunderstanding between your subordinates is a common occurrence in the workplace. As a manager, you must have the skills to resolve conflicts amicably. You may also teach your team members to manage misunderstandings among themselves to save you time and effort.
Managing people and business is not a joke. It requires both soft and hard skills. As a manager, you need to find ways to develop your capabilities as a leader to better manage your team. You may attend seminars and training to improve the management skills discussed above to become a better leader.